Testimonials
Community Matters
The well-being of our local area is important to us. We’ve built up a loyal base of customers and have become a valuable resource to our community.
We’re proud of the services we provide. Learn more about what we can do for you.
Hear From Our Customers
These testimonials came from some of the nicest people. We care about our customers and treat them like family
“I contacted Upward Mobility to discuss purchasing a chairlift. Initially I spoke with Matt; he was thorough and respectful. He ordered the specific parts for our needs. Within just a few weeks, the lift was installed! Matt was readably available; when I left a message, he would call me back within a few hours. He was at a conference out west, and even called me from there to make sure all was well. Steve and Tim did a good job installing our new lift; after a few days it needed some adjustments; Justin arrive to fix it. All of the employees that we dealt with were punctual, professional, accommodating, and considerate. We would be glad to reference Upward Mobility!”
– Carol
“From the first phone call I knew I was in good hands with Upward Mobility. Matt and Justin went above and beyond showing my family compassion and care as we made arrangements for a stair lift for my father. Unfortunately, my father passed away before the installation of the stairlift and this company continued to impress us. They worked with me through every step and had the best customer service. Thank you, Matt, Justin and the entire Upward Mobility team for being there for our family! 10/10 would recommend for all your mobility needs.”
-Lindsay
“We rented a wheelchair for use on vacation and the service was wonderful! So nice and accommodating and the quality of the chair we rented was perfect – it allowed our whole party to enjoy our vacation. They also gave a great recommendation for a local restaurant. When we go back, we will definitely call them again.”
-Paige
“Life is hard, but you have helped to make it easier for us to live at home. I want my husband and I to always be together. The stair lift works great. I will never forget how kind you were to us. Thank you so much.”
-Margarat
“We looked all over Burlington to different medical stores to find a controller for our lift chair, which was very old. Our last hope was to go to Upward Mobility, and we couldn’t believe that this place had everything anyone would need. They had it in stock. Couldn’t ask for a better place to do business with.”
-Carol
“Our stairlift that my 92-year-old father uses stopped working, I called and spoke with Matt and he was very caring, concerned and helpful. We didn’t purchase this lift from them but that didn’t matter. He came right to the house, told us what we needed and was back in a matter of days with what we needed to get it up and running. Great customer service, very personable and got the job done quickly.“
-Darlene
“Everyone needs these chairs! Very comfortable and beautiful design. Jack and Susan were great to work with.”
-Max
“We looked all over Burlington to different medical stores to find a controller for our lift chair, which was very old. Our last hope was to go to Upward Mobility, and we couldn’t believe that this place had everything anyone would need. They had it in stock. Couldn’t ask for a better place to do business with.”
-Carol
“Our stairlift that my 92-year-old father uses stopped working, I called and spoke with Matt and he was very caring, concerned and helpful. We didn’t purchase this lift from them but that didn’t matter. He came right to the house, told us what we needed and was back in a matter of days with what we needed to get it up and running. Great customer service, very personable and got the job done quickly.“
-Darlene